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HAVE QUESTIONS
1. What services does Lumaxex provide?
Lumaxex provides digital marketing materials design services for American e-commerce businesses.
2. How long does service delivery take?
Service delivery usually takes 1-3 days after the order is confirmed and required information has been received.
3. Is Lumaxex a subscription service?
No. All services are one-time sales. There are no automatic recurring payments unless specifically agreed.
4. How can I contact Lumaxex?
You can contact us through:
5. Can I cancel my service?
Cancellation requests may be submitted before the service delivery process begins. Requests must meet the requirements listed in our Refund and Cancellation Policy.
6. How long do refunds take?
Approved refunds will be processed within approximately 3 days.
7. What payment methods are accepted?
We accept credit card payments including VISA MasterCard AMERICANEXPRESS DISCOVER credit cards and other accepted payment methods available during checkout.